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Got a question, a correction, or an idea? We'd love to hear from you. A real person reads every email.

Updated November 9, 2026

The easiest way to reach us is by email at hello@firstmahj.com. We usually reply within a few days.

What we can help with

  • Questions about our tools. Stuck on the tile quiz, the Charleston simulator, the practice game or the payout calculator? Tell us what happened and what device you're using.
  • The First Game Night Kit. Questions before you buy, trouble with your download, or a refund.
  • Corrections. If you've been playing for years and spot something we got wrong, please tell us. We love corrections from experienced players, and they make the site better for every beginner who comes after you.
  • Teachers and clubs. If you teach mahjong or run a club and have an idea for working together, we'd be glad to hear it.

What we can't help with

We're an independent site, not part of the National Mah Jongg League. We can't share the official card, and we can't answer questions about the League's card or its hands. For the official card and rulings, please go to nationalmahjonggleague.org.

We also can't settle disagreements about your group's house rules. Those are up to your table, and every table is a little different.

A few things that help us reply

  • For a tool problem, tell us which page you were on and whether you were on a phone, tablet or computer.
  • For a kit question, include the email address you used at checkout.
  • For a correction, a quick note on where you learned the rule is helpful, but not required.

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